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A samsung soundbar

No sound from rear speakers or subwoofer on the HW-Q90R

A samsung soundbar

If you turn off a TV that has a Samsung soundbar connected to it, the wireless rear speakers and subwoofer may go to sleep after about 15 minutes. Currently, there is an issue where they do not wake up correctly when you turn the TV back on, so you will get audio from the soundbar but not from the wireless rear speakers or subwoofer. This can be fixed with a firmware update.

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